Finance & Billing Manager

Position Summary

The Finance & Billing Manager is responsible for owning all financial operations that power Maxin Home’s subscription model, vendor payments, and service-related transactions. This role oversees billing accuracy, subscription renewals, financial reporting, revenue reconciliation, payment processing, vendor invoicing, and compliance across all markets. The ideal candidate is meticulous, analytical, and technology-savvy, with experience managing financial workflows in a service or subscription-based business.

Key Responsibilities

Billing & Revenue Operations

• Manage end-to-end billing operations for all subscription plans, renewals, upgrades, and cancellations.

• Ensure accurate generation of invoices, receipts, and account statements.

• Oversee payment processing and audits.

• Monitor billing exceptions, failed payments, chargebacks, and refunds.

• Maintain accurate revenue recognition in alignment with company policies and accounting standards.

Financial Reporting & Forecasting

• Prepare monthly, quarterly, and annual financial reports including revenue summaries, expense tracking, and profitability analysis.

• Support budgeting and forecasting models for customer growth, churn, service costs, and vendor payouts.

• Analyze financial trends to provide insights for pricing strategy and operational efficiency.

• Partner with leadership to prepare reports for investors, audits, and market-expansion initiatives.

Subscription Management

• Track contract commitments, renewal cycles, and membership terms across markets.

• Work closely with Customer Success to ensure a seamless customer billing experience.

• Develop dashboards and systems to monitor churn, LTV, MRR/ARR, and customer payment behavior.

Vendor Payments & Cost Management

• Manage vendor invoicing, payment cycles, and service cost reconciliation.

• Verify service completion and SLA compliance before releasing vendor payouts.

• Build scalable systems for handling multi-state contractor and vendor payments.

• Track cost of goods sold (COGS) related to service delivery (equipment, parts, materials).

Compliance & Controls

• Maintain financial controls to prevent errors, fraud, and payment discrepancies.

• Ensure compliance with state regulations around subscription billing and recurring payments.

• Support annual audits, tax filings, and regulatory submissions.

• Implement policies for financial integrity and transparency.

Technology & Process Optimization

• Own financial systems including billing platforms, CRM revenue modules, and accounting software.

• Collaborate with Product/Tech teams to improve automation and reduce manual workload.

• Optimize workflows for scale as Maxin Home expands nationally.

• Evaluate and integrate new fintech solutions when needed.

Required Skills & Experience

• 5+ years of experience in finance, billing operations, accounting, or subscription revenue management.

• Strong understanding of subscription billing, revenue recognition, and recurring-payment structures.

• Advanced Excel and financial modeling skills; experience with CRM or billing software (e.g., Stripe, Recurly, Chargebee).

• Strong analytical mindset with exceptional attention to detail.

• Experience managing vendor payments, invoicing, and cost control.

• Excellent communication, organization, and cross-functional collaboration skills.

• Ability to thrive in a fast-paced, high-growth environment.

Preferred Qualifications

• Experience in home services, property management, or subscription-based companies.

• Familiarity with multi-state compliance for recurring payments.

• Exposure to SaaS-style MRR/ARR reporting.

• CPA or finance-related certification (a plus but not required).

What Success Looks Like

• 99%+ billing accuracy and on-time vendor payments

• Smooth and predictable subscription revenue flow

• Reduction in billing disputes, failed payments, and chargebacks

• Clear, data-backed financial reporting that informs executive decisions

• Highly automated billing and reporting systems

• Increased customer satisfaction related to billing transparency

If interested, Please send your resume and cover letter to hr@maxinhome.com