FAQs

How does Maxin Home work?

You choose a maintenance plan, we create a customized service schedule, and our vetted professionals handle all required upkeep eliminating surprises, stress, and last-minute vendor hunting.

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 Who is Maxin Home designed for?

 Our services are ideal for:

 Luxury homeowners

 Busy professionals & families

 Property investors

 HOA communities

 Anyone who values proactive home care

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What maintenance plans do you offer?

 We offer three tiers:

 Basic – Core preventative maintenance

 Essential – Comprehensive coverage

 Premium – Full concierge experience

 Each plan includes different levels of service tailored to your home’s needs.

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 Can I customize my plan?

Yes. You can add optional services such as pool maintenance, additional HVAC checks, power washing, or specialty inspections.

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What services are included?

Plans cover services such as HVAC tune-ups, plumbing inspections, pest control, gutter and roof checks, dryer vent cleaning, water heater maintenance, and more depending on your tier.

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Scheduling & Service

How often are services performed?

Service frequency depends on your plan and selected services but generally follows seasonal and preventive schedules to keep your home operating optimally.

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Do I need to be home during service?

Not always. Many services can be completed with authorized access and prior notice.

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How do I schedule or manage appointments?

All scheduling is coordinated through our support team with service reminders and confirmations provided in advance.

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How does billing work?

Billing is monthly and automatic for convenience. You will receive a clear breakdown of all included services.

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Is there a minimum commitment?

Yes. A minimum commitment period is required to ensure consistent maintenance and optimal results for your home.

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Can I cancel anytime?

You may cancel after the minimum commitment period as outlined in your service agreement.

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Are your vendors licensed and insured?

Yes. All partner vendors are fully licensed, insured, and vetted to meet Maxin Homes standards.

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How do you ensure service quality?

We monitor performance through inspections, client feedback, and ongoing quality reviews.

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What if I have an urgent issue?

Members receive priority response and expedited dispatch for urgent maintenance concerns.

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What areas do you serve?

Maxin Homes currently serves select premium areas in the DMV region, with continuous expansion.

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Is Maxin Homes more cost-effective than hiring individual contractors?

Yes. Our subscription model reduces overall costs by preventing expensive emergency repairs and leveraging volume-based vendor pricing.

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Will I receive maintenance reports?

Yes. You’ll receive service summaries and updates outlining completed work and upcoming recommendations.

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How do I get started?

Simply select your preferred plan or request a consultation through our website. A maintenance specialist will guide you through the onboarding process.