FAQs
How does Maxin Home work?
You choose a maintenance plan, we create a customized service schedule, and our vetted professionals handle all required upkeep eliminating surprises, stress, and last-minute vendor hunting.
---
Who is Maxin Home designed for?
Our services are ideal for:
Luxury homeowners
Busy professionals & families
Property investors
HOA communities
Anyone who values proactive home care
---
What maintenance plans do you offer?
We offer three tiers:
Basic – Core preventative maintenance
Essential – Comprehensive coverage
Premium – Full concierge experience
Each plan includes different levels of service tailored to your home’s needs.
---
Can I customize my plan?
Yes. You can add optional services such as pool maintenance, additional HVAC checks, power washing, or specialty inspections.
---
What services are included?
Plans cover services such as HVAC tune-ups, plumbing inspections, pest control, gutter and roof checks, dryer vent cleaning, water heater maintenance, and more depending on your tier.
---
Scheduling & Service
How often are services performed?
Service frequency depends on your plan and selected services but generally follows seasonal and preventive schedules to keep your home operating optimally.
---
Do I need to be home during service?
Not always. Many services can be completed with authorized access and prior notice.
---
How do I schedule or manage appointments?
All scheduling is coordinated through our support team with service reminders and confirmations provided in advance.
---
How does billing work?
Billing is monthly and automatic for convenience. You will receive a clear breakdown of all included services.
---
Is there a minimum commitment?
Yes. A minimum commitment period is required to ensure consistent maintenance and optimal results for your home.
---
Can I cancel anytime?
You may cancel after the minimum commitment period as outlined in your service agreement.
---
Are your vendors licensed and insured?
Yes. All partner vendors are fully licensed, insured, and vetted to meet Maxin Homes standards.
---
How do you ensure service quality?
We monitor performance through inspections, client feedback, and ongoing quality reviews.
---
What if I have an urgent issue?
Members receive priority response and expedited dispatch for urgent maintenance concerns.
---
What areas do you serve?
Maxin Homes currently serves select premium areas in the DMV region, with continuous expansion.
---
Is Maxin Homes more cost-effective than hiring individual contractors?
Yes. Our subscription model reduces overall costs by preventing expensive emergency repairs and leveraging volume-based vendor pricing.
---
Will I receive maintenance reports?
Yes. You’ll receive service summaries and updates outlining completed work and upcoming recommendations.
---
How do I get started?
Simply select your preferred plan or request a consultation through our website. A maintenance specialist will guide you through the onboarding process.